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Return and Refund Policy

Right of withdrawal

You are able to withdraw the contract, without giving any reason, within 14 days.

The withdrawal period expires after 14 days from the day on which you, or a third party other than the carrier and designated by you, acquire physical possession of the goods.

To exercise the right of withdrawal, you must inform us (indicating your data: Name, Surname, Address, telephone number, e-mail address) of your decision to withdraw from this contract by means of an explicit declaration ( for example letter sent by post or e-mail). To this end, you can use the attached withdrawal form, even if not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send the aforementioned communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.


Effects of withdrawal

If you withdraw from this contract, you will be refunded for all payments made for the goods purchased, net of shipping and packaging costs, without undue delay and in any case no later than 14 days from the day we are informed of your decision to withdraw from this contract. These refunds will be made using the same payment method you used for the initial transaction, unless you have expressly agreed otherwise; in any case, you will not have to incur any costs as a consequence of this refund.

The refundt may be suspended until receipt of the goods or until the costumer demonstrates that he has returned the goods.

We kindly ask you to return the goods (or deliver them to us) without delays and in any case within 14 days from the day on which you have notified us of your withdrawal from this contract. The deadline is met if you send back the goods before the 14-days period has expired.

The costs of returning will be at your expense.

You are only responsible for the decrease in the value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.



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